Disclaimer Policy

Effective Date: 5 February 2026

This Disclaimer Policy governs the use of store.joystories.co, a sub-venture operated under Joy Stories. By accessing or using this website, you acknowledge and agree to the terms set forth below.

1. General Information

All information, content, and materials provided on this website are for general informational and commercial purposes only. While JoyStories Store makes reasonable efforts to ensure accuracy, we make no warranties or representations regarding the completeness, reliability, or accuracy of the content.

2. Product Representation

• Products offered by Joy Stories Store are handcrafted and customized, including handwritten letters and personalized gift items.
• Images, previews, or descriptions displayed on the website are indicative only.
• Actual products may vary in handwriting style, color, layout, or artistic expression. Such variations are inherent and shall not be considered defects.

3. Personalization Disclaimer

JoyStories Store shall not be responsible for:

• Errors in content, spelling, dates, names, or messages provided by the customer for customization
• Emotional interpretation or subjective expectations related to handwritten or artistic products

Customers are solely responsible for reviewing and confirming all personalization details before placing an order.

4. Third-Party Services

JoyStories Store utilizes third-party service providers, including but not limited to:

• PhonePe for payment processing
• Shiprocket for logistics and delivery

JoyStories Store does not control and shall not be liable for the acts, omissions, delays, or service quality of such third-party providers.

5. Website Availability

We do not guarantee uninterrupted, secure, or error-free access to the website. Temporary downtime may occur due to maintenance, technical issues, or circumstances beyond our control.

6. Limitation of Liability

To the maximum extent permitted under applicable law, JoyStories and JoyStories Store shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of:

• Use or inability to use the website
• Purchase or use of products
• Delays or failures caused by third-party service providers
• Incorrect information provided by users

7. External Links

The website may contain links to third-party websites for convenience. JoyStories Store does not endorse or assume responsibility for the content, privacy practices, or policies of such external websites.

8. Legal Compliance

Users are responsible for ensuring that their use of this website and its products complies with all applicable local, state, and national laws.

9. Updates to Disclaimer

JoyStories Store reserves the right to modify this Disclaimer Policy at any time. Changes shall be effective upon publication on this website.

10. Website Development & Hosting Disclaimer

The website store.joystories.co has been designed and developed by:

Favit Infotech Solutions
Madurai, Tamil Nadu, India
Email: info@favit.in

Website hosting services are provided by GoDaddy LLC, a third-party hosting service provider.

JoyStories and JoyStories Store do not control and shall not be held responsible for:

• Technical errors, downtime, or performance issues arising from website development or hosting services
• Security vulnerabilities, service interruptions, or data transmission issues attributable to third-party providers

Any technical concerns related to hosting infrastructure or development services shall be governed by the respective service providers' terms and policies.

11. No Endorsement or Liability

Mention of third-party developers or hosting providers does not constitute endorsement, partnership, or agency relationship.

JoyStories and JoyStories Store disclaim all liability arising from acts, omissions, or services provided by such third parties.

12. Contact Information

For questions regarding this Disclaimer Policy, please contact:

Joy Stories Store
Email: edward@joystories.co
Phone: +91 98402 54762