Privacy Policy

Effective Date: 5 February 2026

Joy Stories Store is committed to protecting the privacy and personal data of its users.

1. Information Collected

We may collect:

• Name
• Shipping address
• Mobile number
• Email address
• Order and transaction details

2. Payment Processing

Payments are processed via Razorpay Payments Private Limited.

JoyStories and JoyStories Store do not store card details, UPI PINs, or banking credentials.

3. Use of Information

Personal data is used for:

• Order processing and delivery
• Customer communication and support
• Compliance with legal and regulatory requirements

4. Data Sharing

Personal information may be shared only with:

• Shiprocket for logistics and delivery
• PhonePe for payment processing
• Government or regulatory authorities when legally required

We do not sell or misuse customer data.

5. Data Security

Appropriate technical and organizational safeguards are in place to protect personal data.

6. Cookies

Cookies may be used to improve website functionality and user experience.

7. User Rights

Users may request access, correction, or deletion of personal data by contacting edward@joystories.co, subject to applicable laws.

8. Policy Amendments

This Privacy Policy may be updated from time to time. Any changes will be effective upon publication on this website.