Effective Date: 5 February 2026
These Terms of Use govern access to and use of store.joystories.co. By accessing or using this website, you agree to be bound by these Terms.
1. Legal & Business Information
- Primary Venture: JoyStories
- Sub-Venture: JoyStories Store
- Legal Structure: Proprietorship
- Owner: Edward Emmanuel Etham
- GST Number: 33ABMPE8542J1ZI
- Registered Address:
#214, First South Cross Street,
Kapaleeswarar Nagar, Neelangarai,
Chennai – 600 041, Tamil Nadu, India
- Contact Number: +91 98402 54762
- Email: edward@joystories.co
2. Scope of Services
JoyStories Store provides customized, handmade, and personalized gift products, including handwritten letters, sold through store.joystories.co.
3. Customized Products
Due to the personalized nature of the products:
- Orders are non-cancellable, non-returnable, and non-refundable once confirmed.
- Minor variations in handwriting, design, or artistic presentation are inherent and shall not be treated as defects.
4. User Responsibilities
Users agree to:
- Provide accurate and current information
- Use the website only for lawful purposes
- Not interfere with website security or functionality
5. Pricing & Payments
- All prices are listed in Indian Rupees (INR).
- Payments are processed securely via PhonePe.
- JoyStories / JoyStories Store does not store sensitive payment information.
6. Intellectual Property
All website content, branding, text, images, and designs are the intellectual property of JoyStories, protected under applicable Indian laws.
7. Limitation of Liability
JoyStories and JoyStories Store shall not be liable for indirect, incidental, or consequential damages, including delays caused by logistics partners or incorrect customer information.
8. Termination
Access to the website may be suspended or terminated for violations of these Terms.
9. Governing Law & Jurisdiction
These Terms are governed by the laws of India, with exclusive jurisdiction in the courts of Chennai, Tamil Nadu.
